Our culture is designed to support our team members in reaching their full potential by offering opportunities for both vertical and lateral growth. We value commitment, high-quality leadership, and performance, and we reward these qualities with a stimulating work environment and a competitive compensation package. We take pride in attracting talent that seeks to unlock potential and expand opportunities.
Our core values – excellence, collaboration, ownership, innovation, and integrity – guide us in this mission. If you are passionate about solving problems in creative ways, we would love to discuss how you can become a part of our team.
We are seeking a motivated and customer-focused Internal Sales Consultant to join our inbound call centre team in the automotive industry. The ideal candidate will handle incoming customer inquiries, qualify leads, and convert calls into sales opportunities. This role requires excellent communication skills, product knowledge, and the ability to build trust with customers over the phone.
Handle inbound calls and leads from prospective customers and existing clients.
Qualify leads by understanding customer needs and matching them with suitable vehicles and solutions.
Maintain accurate records of customer interactions in the Pipe Drive CRM system.
Follow up on leads to ensure a positive customer journey and maximise conversion.
Meet and exceed sales targets and performance KPIs.
Collaborate with the team to ensure smooth handover of qualified leads.
Experience in sales (preferably inbound call centre or automotive sales).
Strong verbal communication, negotiation, and active listening skills.
Customer service mindset with a passion for helping clients find the right solution.
Ability to work in a fast-paced, target-driven environment.
High level of professionalism and attention to detail.
Previous experience in the car industry or finance/insurance sales is an advantage.
Resilient, self-motivated, and results-oriented.
Ability to build rapport quickly and handle objections confidently.
Team player with a positive attitude.
Competitive basic salary + commission structure.
Ongoing training and product knowledge development.
Career growth opportunities within the dealership network.
Supportive, team-oriented environment.